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Accessibility Statement for Eternal Echoes Letters

Effective Date: August 18, 2025

At Eternal Echoes Letters, we are committed to ensuring digital accessibility for all users, including those with disabilities. We believe in providing an inclusive experience that empowers everyone to engage with our content and services, fostering dignity, independence, and equal access. Accessibility is an ongoing journey, and we continually strive to improve our website (eternalechoesletters.com) to meet the needs of our diverse audience, particularly romance enthusiasts who may rely on assistive technologies.

Accessibility Standards

Our website is designed and developed in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA conformance. These internationally recognized standards help make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological impairments. We follow the POUR principles (Perceivable, Operable, Understandable, Robust) to ensure our site is usable by all.

Key accessibility features we implement include:

  • Alternative text for images and meaningful descriptions for visual elements.

  • Keyboard navigation support for all interactive elements.

  • Sufficient color contrast ratios for text and interactive components.

  • Semantic HTML structure to aid screen readers and other assistive technologies.

  • Captions or transcripts for any multimedia content (if applicable).

  • Responsive design that adapts to various devices and screen sizes.

  • Clear, consistent navigation and labeling.

We conduct regular accessibility audits using automated tools, manual testing, and user feedback to maintain and enhance these features.

Known Limitations and Alternatives

While we aim for full WCAG 2.1 AA conformance, we acknowledge that some areas may have limitations due to third-party integrations, legacy content, or evolving technologies. Currently, we are not aware of any major barriers, but if issues arise (e.g., compatibility with specific assistive technologies, browsers, or operating systems), we commit to addressing them promptly.

If you encounter an accessibility barrier:

  • Please contact us (details below) with a description of the issue, the page URL, and any assistive technology used.

  • We will provide alternative access, such as reformatted content or personalized assistance, within a reasonable timeframe.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you experience any difficulties or have suggestions for improvement, please reach out to our accessibility coordinator at:

  • Email: hello@eternalechoesletters.com

  • Subject Line: Accessibility Feedback

  • Phone: [Insert Phone Number if available; otherwise, omit or note email as primary]

We aim to respond to all accessibility-related inquiries within 5 business days and will work diligently to resolve reported issues. For users with hearing or speech disabilities, we support telecommunications relay services (e.g., dial 7-1-1 in the U.S. at no cost via services like those from fcc.gov/trs).

Formal Complaints

If you believe our website does not meet accessibility standards and wish to file a formal complaint, please follow the procedures outlined in applicable laws (e.g., under the Americans with Disabilities Act or similar regulations). Contact us at the above email for guidance on escalation, or refer to relevant authorities such as the U.S. Department of Justice Civil Rights Division.

Reasonable Accommodations

For job applicants or employees (if applicable), we provide reasonable accommodations in accordance with Section 501 of the Rehabilitation Act. Please contact us for more details.

Ongoing Efforts and Policies

Accessibility is integrated into our development lifecycle, including staff training, third-party vendor reviews, and inclusive design practices. We monitor emerging standards (e.g., WCAG 2.2) and update our site accordingly. This statement will be reviewed annually or upon significant changes, with the last update noted above.

Links to related policies:

  • Privacy Policy: [Link to your privacy policy]

  • Terms of Service: [Link to your terms]

Thank you for helping us make Eternal Echoes Letters accessible to everyone. Your input drives our commitment to inclusivity.

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