Refund Policy
A legal disclaimer
Disclaimer for Eternal Echoes Letters
Last Updated: August 18, 2025
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Disclaimer:
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"Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Eternal Echoes Letters, accessible via eternalechoesletters.com.
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"Service" refers to the Website and the subscription-based delivery of personalized romantic letters.
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"You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
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"Website" refers to Eternal Echoes Letters, accessible from eternalechoesletters.com.
Disclaimer
The information contained on the Service, including descriptions of subscription plans, personalized content, and romantic narratives, is for general information and entertainment purposes only. The Company makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the Service or the information, products, services, or related graphics contained on the Service for any purpose. Any reliance You place on such information is therefore strictly at Your own risk.
In no event shall the Company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service, including but not limited to:
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Delays or failures in mail delivery due to postal services, weather, or other external factors.
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Emotional distress or any psychological impact from the personalized romantic content.
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Inaccuracies in customized stories based on user-provided details.
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Loss or damage to physical letters during transit.
The Company reserves the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice. Subscriptions are subject to the terms outlined in our separate Cancellation Policy and Terms of Service.
No Professional Advice
The Service provides fictional, personalized romantic narratives for entertainment purposes only. It is not intended to offer relationship advice, counseling, or any form of professional guidance. You should not rely on the content as a substitute for professional advice from qualified experts, such as therapists or counselors. If You choose to engage with the Service, You agree to accept full responsibility for Your decisions and hold the Company harmless from any claims arising therefrom.
External Links Disclaimer
The Service may contain links to external websites that are not provided or maintained by or in any way affiliated with the Company. Please note that the Company does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Affiliate Disclaimer
If applicable, some links on the Service may be "affiliate links," meaning the Company may receive a commission if You click on the link and make a purchase. This does not affect the price You pay and is disclosed to comply with applicable laws, such as the Federal Trade Commission's guidelines. The Company only recommends products or services it believes will add value to users.
Errors and Omissions Disclaimer
The Company assumes no responsibility for errors or omissions in the contents of the Service. While We strive for accuracy, the Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, availability, or subscription details.
Fair Use Disclaimer
The Company may use copyrighted material which has not always been specifically authorized by the copyright owner. Such material is made available for criticism, comment, news reporting, teaching, scholarship, or research. The Company believes this constitutes a "fair use" of any such copyrighted material as provided for in section 107 of the United States Copyright law. If You wish to use copyrighted material from the Service for Your own purposes beyond fair use, You must obtain permission from the copyright owner.
Views Expressed Disclaimer
The Service may contain views, opinions, or narratives which are those of the authors or generated content and do not necessarily reflect the official policy or position of the Company, its agents, or affiliates. Comments made by users or in personalized letters are the responsibility of the individual contributors.
No Guarantee Disclaimer
The Company does not warrant that the Service is free of viruses or other harmful components. We make no guarantees regarding the uninterrupted or error-free operation of the Service, the timeliness of deliveries, or the satisfaction derived from personalized content.
Limitation of Liability and Indemnification
To the fullest extent permitted by applicable law, in no event will the Company, its affiliates, officers, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) Your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of Your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not We have been informed of the possibility of such damage.
You agree to indemnify and hold harmless the Company and its affiliates from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with Your use of the Service or violation of this Disclaimer.
Governing Law
This Disclaimer shall be governed and construed in accordance with the laws of the United States and the State of [Insert Your State, e.g., California], without regard to its conflict of law provisions. Any disputes arising under this Disclaimer shall be resolved exclusively in the state or federal courts located within [Insert Your County/State].
Changes to This Disclaimer
The Company reserves the right to update or change this Disclaimer at any time. We will notify You of any changes by posting the new Disclaimer on this page and updating the "Last Updated" date. Your continued use of the Service after any such changes constitutes Your acceptance of the new Disclaimer.
Contact Us
If You have any questions about this Disclaimer, please contact Us at hello@eternalechoesletters.com.
Refund Policy - the basics
Cancellation Policy for Eternal Echoes Letters Annual Plan
Effective Date: August 18, 2025
This Cancellation Policy governs the terms under which subscribers may cancel their Annual Plan for Eternal Echoes Letters. By subscribing, you agree to the following terms.
Cancellation Eligibility
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You may cancel your Annual Plan subscription within the first 30 days from the date of purchase.
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Cancellation requests received after 30 days will not be honored, and no refunds will be issued for the remaining subscription period.
Cancellation Process
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To cancel, submit a written request to hello@eternalechoesletters.com within 30 days of purchase.
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Include your full name, subscription ID, and purchase date in the request.
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Upon receipt, we will confirm cancellation and process any applicable refund within 7 business days.
Refund Policy
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If canceled within 30 days, you will receive a full refund of the annual subscription fee, provided no letters have been shipped.
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No refunds will be issued after 30 days or if letters have been mailed, as the service is deemed rendered.
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Refunds will be processed to the original payment method.
Legal Considerations
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This policy is governed by the laws of [Your State/Country], without regard to conflict of law principles.
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Any disputes arising from this policy shall be resolved through binding arbitration in [Your City/State], except where prohibited by law.
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Eternal Echoes Letters reserves the right to modify this policy with notice to subscribers via email or website update.
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By subscribing, you waive any claims for damages beyond the subscription fee, except where limited by applicable consumer protection laws.
Contact Information
For questions, contact us at hello@eternalechoesletters.com